AI virtual receptionist: what it is and how it works
What an AI receptionist does and doesn't do, how it works with the number you already have, and what you get after every call.
A virtual receptionist is a system that answers your business phone for you. It talks naturally with the caller, understands what they need, takes their details and lets you know. It runs on artificial intelligence, but you don't need to know anything about technology.
What it does on every call
- Answers right away, day or night, even on holidays.
- Speaks natural American English (and Spanish too, if a caller needs it).
- Answers the basics about your business: hours, address, services.
- Takes the details: name, phone number and what the person needs.
- Sends you a summary of each call, so you call back prepared.
- If something is urgent, it can transfer the call to you.
Do I have to change my number?
No. You keep your same number. All it takes is turning on call forwarding on your phone, which takes minutes. Your customers keep dialing the number they already know.
Does it sound like a robot?
The best way to know is to hear it. On our home page you'll find sample recorded calls for different kinds of businesses: vet clinic, law office, dentist, air conditioning and more.
What it doesn't do
We'd rather be upfront: it doesn't replace your personal touch with customers. Its job is to make sure no call goes unanswered and that you have the details to close the sale.
Which businesses is it for?
Any business that gets calls and can't always pick up: restaurants, salons, auto shops, plumbers, roofers, offices, clinics, contractors and more.
How to get started
- Leave your details on our site.
- We set up the receptionist with your business information.
- You turn on call forwarding and we make a test call together.
- Try it free for 7 days. Plans start at $89 a month.
Want your business to always answer?
Try RingCatcher free for 7 days. No credit card. You keep your same number.
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